On October 21, the Worldwide Spare Partners Meeting, the event that brings together every two years the entire Carraro Spare Parts distribution network, was held at H-Farm, one of the largest centers for training and innovation in Europe.
In this period of limited mobility and social distancing, tra traditional “physical” event focused on being together in a conference room and on the discussion among colleagues was completely reinvented, taking advantage of the new possibilities that technology makes available.
The fundamental moment to update on the Group’s results and growth objectives therefore took place in a digital way.
Two videoconferences, organized at different times of the day to cover all geographical areas and time zones of customers, involved 48 companies from 38 different countries.
During the conference, it was highlighted to the distribution network how the Group is speeding up both in innovation, with clear objectives of market penetration and widening of applications, and in organization, aimed at maximizing and focusing efforts with 360° involvement of all functions. In addition, the new tools available to customers to speed up work and improve service in the field were presented.
On this occasion, the Carraro team also found a way to practice an immersive virtual reality experience in Driveservice, the Poggiofiorito Logistic Hub. Thanks to the help of a special viewer, distributors were able to walk virtually in the warehouse, next to the workers, and see all activities recently implemented to become a centre of excellence for Carraro spare parts 360° service…and more!
It was a new and positive experience. Surely there is still a great desire to meet, exchange impressions and discuss together on future prospects!